• At Criolo Trails, we prioritize transparency regarding our pricing and earnings system. We have a slight difference in prices for hikes under 3 hours and those over 3 hours.

    We charge a slightly higher rate per person for longer hikes, as they present more challenges for the guide. All additional fees go directly to the guide to ensure fair compensation for their efforts.

    All hikes are paid upfront to ensure everything is arranged before your adventure.

    Transportation costs (including taxis) are included in the hike price and will be calculated based on the distance from the pickup point to the hiking location.

    Lunch isn't included in the price, but we can recommend some fantastic local and organic spots where you can enjoy a meal during or after your hike. This approach helps reduce food waste and gives you more flexibility. If you'd like, we can also assist with making a reservation at one of these dining locations; payment will be handled directly with the restaurant.

    Additionally, our agency covers the cost of donated miles, and we ensure that our guides receive fair compensation, earning more than the average and the agency itself.

    For prices and bookings, please send an email to booking@criolotrails.com.

  • All hikes can be canceled up to 72 hours in advance without a fee. Cancellations made between 72 and 48 hours prior will receive a 50% refund. Unfortunately, after 48 hours, no refunds can be issued as arrangements have already been made.

    Cancellations of activities must first be discussed with our partners, as different cancellation policies may apply.

    For questions you can read trough our terms and conditions or sent an email to info@criolotrails.com

  • When joining us for a hike, our Terms and Conditions apply. While we fully expect everything to go smoothly and for you to have an amazing time, we recognize that certain risks are inherent to outdoor activities and hikes. We kindly ask that you carefully read the Terms and Conditions.

    By completing the payment in the upcoming confirmation email, you automatically accept our Terms and Conditions.